Interview Expert
Are you passionate about making a difference in the lives of rural and isolated youth and adults? We provide free, one-on-one reading and writing coaching to those who don’t have access to a main Literacy Centre, and your role will be vital in maintaining the quality and integrity of our volunteer team.
In this role, you’ll conduct referee checks on new volunteers, interview new potential Literacy coaches with our interview form and perform exit interviews, then report your findings back to our Volunteer Coordinator. Your contribution will play a key part in maintaining the quality of our team and gathering important insights from outgoing volunteers.
Additionally, if you're interested, you can also join our outbound contact centre team, making calls to various organizations to spread the word about our services. All calls are made using our free internet app (VOIP) from your home computer or mobile phone, with no cost to you.
We’ll provide you with all the tools you need, including a call script, training, and ongoing support from our Community Support Coordinator.Communication is all done through our Slack messaging platform.
This is a fantastic opportunity to make a meaningful impact from the comfort of your home and also build experience in administration and communication. Join us in empowering others through literacy!
• Warm and friendly approach • Reliable and committed • Good confident telephone manner • Good understanding and pronunciation of English • Mobile phone, computer and access to internet. Attention to detail
2-4 hours per week but we are flexible This volunteer role offers flexibility but is more suited to a long term commitment of over 3 months and therefore not suitable for people who are currently looking for employment.
Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Business Support