Coaching and Managing Volunteers for Performance
This practical, one day course will improve your ability to motivate, manage and develop others in ways that work in your not-for-profit organisation. It will enable you to take a coaching approach to managing performance and provide tools for the wide range of conversations you need to have in the course of your role.
Topics include:
- The Coaching Mindset
- The seven habits of effective performance management
- Ensuring expectations are set and met in work teams
- Coaching conversations
- Questions and listening
- 4 step tool for a coaching conversation
- Dealing with performance gaps
- What’s the problem?
- 5 step tool for a difficult conversation
- The art of feedback – having constructive conversations about performance
- Dealing with difficult personalities.
Facilitator: Aly McNicoll, Senior Lecturer, Graduate Dip NfP Management, UNITEC
When: Wednesday November 18, 2015, 9.15am – 3.30pm.
Where: Chambers Room, Mt.Eden War Memorial Hall, 487 Dominion Rd, Auckland
Costs: $90 for financial members of VA, $120 for non-financial members of VA. (Cost recovery price)
Morning Tea / Afternoon Tea provided. Please bring your own lunch.
