Embrace Change in Volunteering
Be Bold. Make Change
International Volunteer Managers Day I 5 November 2025
For Bridget Burnett, Manager of Volunteering at Dove Hospice & Wellness, the future of volunteering is evolving in response to shifting motivations, social pressures, and cultural diversity. While community connection remains central, Bridget sees a growing number of people volunteering for personal growth — to gain work experience, improve English, build friendships, boost confidence, or understand New Zealand’s culture.
“The motivation to be part of the community is still important,” she says, “but volunteering now serves many purposes. People are seeking meaningful experiences that fit their lives, build skills, and offer a sense of belonging.”
Technology, Bridget believes, will play a key role in shaping this future — not by replacing connection, but by enhancing it. “Technological changes can help create more inclusive opportunities by removing barriers such as language,” she explains. “They can also make administration more efficient and free up time for what matters most — personal connection. In-person interactions with volunteers are crucial to building trust and community.”
Looking ahead, Bridget is focused on adapting Dove Hospice & Wellness’s volunteer programme to reflect New Zealand’s changing population and economic realities.
“As our communities become more culturally diverse, and as time and cost-of-living pressures grow, we’re introducing greater flexibility and a wider range of opportunities,”
Bridget continues, “We want to engage youth and make space for volunteers to use their specific skills — creating roles that truly fit their lives.”
Her message to other Leaders of Volunteer Engagement is simple yet powerful: embrace change with understanding and courage. “Have an open mind, set clear goals, and strive to achieve them,” Bridget says. “As the face of volunteering changes, our challenge is to ensure volunteers feel fulfilled, valued, and appreciated. Remove barriers, understand individuals, and create programmes that celebrate diversity.
"When volunteers feel seen and supported, that’s when the magic happens"
