Auckland Flood 2023 - Need Help? Want to Help?

31 Jan 2023 | Articles

Image of flooding in Auckland with caption of Do you Need Help, or Can you Help

Information correct as at 10am, Thursday 9th February, 2023.

When donating please consider actual needs. Contact first where you can, or keep an eye on our social media posts for up to date needs.

Auckland City Mission
A flood response fund has been set up by the mission. Both Vodafone and Te Rourou, Vodafone Aotearoa Foundation will match donations up to $35,000 each. So, for every $10 donated, $30 will go to help those affected, up to $105,000.

Blessings – accepting volunteers to assist rough sleepers in the CBD.
Volunteers needed: Sunday 12th February - 3-5pm Kai prep; Food Service 5-7pm. Register on Roster here. If the roster is full - please DM them on Instagram (link above)

Brown Buttabean
Dave Letele and his team at BBM are helping out at the Emergency Assistance Centre on Domain Road in Mangere, and are regularly distributing food parcels around South Auckland. Check their Facebook page for the latest locations or donate here if you’d like to help out.
Tradies / Builders needed - check out this link to register your availablity to help
Needed: Bedding furniture, household wares - Drop off from Monday 13th Feb - email for details.

Birkdale Beachhaven Community Project - Birkdale and Beach Haven Community Houses
Community food pantries - fresh and perishable food being accepted [Outdoor fridge available at Beach Haven only]
Birkdale - 134 Birkdale Rd, Birkdale
Beach Haven - Shepherds Park, 130 Beach Haven Rd, Beachhaven
If you need to replace bedding, clothing or furniture please email or call 09-483 9149
Help can also come in the form of a cuppa - if you need a break, pop in between M-F 9am - 3pm - the kettle's on!

Care Waitākere – food bank
Donate directly to 12-3038-0343475-003

Fair Food Charitable Trust
Accepting donations - perishable food, canned goods or dry goods. We accept food past its best before date.
2/624 Rosebank Road, Avondale. Open from 9am-4pm for drop ins.
If you have any enquiries regarding donations email or call 022 593 4285
You could also donate here

Gurdwaras – Bulk supplies of rice, pasta and essentials available, and some cooked meals
North Shore (128 Sunnybrae Rd, Hillcrest]; West (3034 Great North Road, New Lynn); South (Takanini Gurdwara, 70 Takanini School Rd, Takanini)
Contacts: North & West - CJ Rattwate (020 4101 5772); South - Daljit Singh (021 803 512) - including out of hours urgent request
Donations needed - Food containers needed for cooked meals
Volunteers needed - Delivery drivers at all three locations, and communications person to support North/West - contact direct CJ Rattwate 020 410 15772

Hub West
Donations needed - non perishable food items cleaning items, toiletries, women's period products, nappies, airbeds, mattreses on wheels, water bottles, etc
Support available - food bags, clothing, blankets, bedding, toys, shoes, toiletries. You can come in for a shower [accessible], or a cuppa
27 and 29 Corban Avenue, Henderson [From Friday 3rd February - Civil Defence Hub - moving from St Leonards location]
Drop off or pick up or call 09 838 4820

Kindness Collective – pantry staples and community networks.
5/4 Rocklands Avenue, Mount Eden. Open between 8am-4pm, Monday to Thursday, for drop-offs and drop-ins.
Accepting donations of Food (basics eg bread, milk, cereals, and non perishables), Toiletries, Nappies / Wipes, excellent condition Blankets / Sleeping bags, New Pillows, Kids' clothing (only new/excellent condition)
Please no adult clothing, shoes, towels, linen, toys or books.

Kootuitui Trust [Papakura]
Supporting 137 flood displaced persons, mainly kaumatua and kuia, from Karaka region.
Need: Bedding [good, clean]; basic food items eg bread, milk, cereals, non perishables; nappies, etc
Contact Abi 021495642 or email for drop off details

Lifewise Merge Cafe – kai
Donations needed - Best Before date food, meat, canned goods, fruit, vegetables - anything that can be made into meals
You can support their work by going to the cafe and "paying it forward" for your meals
453 Karangahape Road, 7am-2pm Monday-Friday [Closed Monday 6th February, 2023 - Waitangi Day]
Donate here.

Localised Ltd [North-West Zero Waste Hub]
9 Porana Rd, Glenfield
Volunteers needed - please email
10am-12noon, 2pm-4pm
Sorting donations into care packages for families, some heavy lifting.
Supplying furniture, clothing, homewares, etc tp flood families

Manukau Urban Māori Authority food bank
31 Calthorp Close, Favona. Open Monday 9am-3pm.
Call 0800 686 232 for food parcels and 24/7 support
Accepting donations, particularly of mops, buckets, towels, cleaning products, clothing and bedding.
Donate money directly to 12-3076-0574645-00

Manurewa Marae – accepting kai donations
81 Finlayson Ave, Clendon Park, Auckland 2103

Onehunga Community Centre
83 Church St, Onehunga. Call 09-525 0174
available - Bedding, Food, dry space to work from, or store equipment; helping people with the Civil Defence Flood Payment application
Support available 9am - 5pm, Monday to Friday

Roskill Youth Zone [The ARK Collective]
740 Sandringham Rd, Sandringham - Monday to Saturday,10am to 6pm
Building behind Wesley Community Centre
Supplying bedding, mattresses, clothing, Kids toys / games, nappies, crockery, whiteware
Volunteers needed - complete this form, meeting point 24 Potter Ave, Wesley

Sunnynook Community Centre
148 Sycamore Drive, Sunnynook
Providing needs on a case by case basis
Donations needed - basic food,s eg bread, milk, fruit and vegetables, toiletries etc. Countdown vouchers, or Donate money directly to ASB 12-3087-0116500-00 Ref: Flood

Visionwest Community Trust – food parcels
If you need support:
Phone the support line – 0800 990 026.
Or come to the Whānau Centre, 97 Glendale Road, Glen Eden, open weekdays 9am – 4pm.
If you need emergency food come to the Pātaka Kai, 97 Glendale Road, Glen Eden; Tuesday, Wednesday, Thursday or Friday; between Noon and 2pm.
If you cannot travel, email with your name and contact number.

Waka of Caring – accepting and distributing blankets and kai
Dontation needed - Rice, Pasta, UHT Milk, Powered Milk, Hygiene products, Toiletries, etc. No need for meat or vegetables at this time.
Open Monday - Saturday 9am - 6pm
2/14 Mcannalley Street, Manurewa East
Contact through their facebook page
(Please don’t leave donations outside if centre is unattended.)

Wesley Emergency Hub - The ARK Collective
24 Potter Avenue, Mount Roskill, Auckland 1041 - Monday to Saturday, 10am to 6pm
Looking for donations:
– Non perishable food
– deodorant, toothbrushes, toothpaste, bodywash, etc.
– Pillows, blankets
– Cleaning supplies; household disinfectant (in particular need of these)
– gloves
You can now request support or volunteer faster by filling out our new sign up form.
Please use this form if:

  1. You are requesting, support, food, household items for yourself, family, or a neighbour.
  2. You would like to volunteer, donate, or offer a service to the flood relief efforts.
    Or donate to the Acts of Roskill Kindness bank account: Global Hope Missions 38-9020-0719144-01 Ref: Flood

Orange Sky – laundry and showers
City-wide, mobile service
Needing volunteers - register here
To request their service, contact Helen 021 026 77298 or
Donate here.

Student Volunteer Army – Clean up assistance (non-urgent)
To request help, fill out this form
To volunteer, fill out this form

Give a Kid a Blanket
Accepting donations of blankets, duvet covers [only new or preloved in excellent condition]
Accepting donations of all baby items, nappies, socks, pillows [new]
Drop donations off at Unit 6/91 Central Park Drive, Henderson, Wednesday, Thursday, Friday, 10am-4pm
Donate here

Nurturing Families – nappies and other family support.
Donate directly to 38-9022-0247806-00

HUHA (Helping You Help Animals) – Assisting those with animal needs
“If you or someone you know needs any help with animals, call 027 4416474, 022 249 1020 0800 00 83 33.” Or text HUHA to 4463 to instantly donate $3.

The SPCA centres in Auckland are currently closed to the public and Inspectors are only responding to urgent welfare concerns. If you need their help, the power outages are interfering the phone lines so send them an email For more information on caring for animals in emergencies, they have this handy PDF.

Auckland Emergency Management
If you need to evacuate your home and cannot stay with friends or whānau, you can go to one of our Civil Defence Centres in the west, north and south. Please try to find somewhere safe for your pets and animals to stay, especially dogs, before bringing them to a Civil Defence Centre.
If you can’t find another option you can bring pets to Civil Defence Centres.
? Dogs must be on a leash and, if possible, muzzled.
?You may also be asked to keep your dog in your car.
? Please bring cats in a cage if possible.
? If your animal was injured as a result of the flooding, please have it checked out by your veterinarian.
? Bring with you any essential items you may need, e.g. pet medication or food.
Please contact Auckland Emergency Management on 0800 22 22 00 for if you are unsure and need assistance.

Civil Defence Centres
Auckland Emergency Management has opened three Civil Defence Centres to assist those that have been displaced or need assistance in any way. Call 0800 22 22 00 for more information.
• West: Hub West, Bruce McLaren Community Centre, 29 Corban Ave, Henderson [previously St Leanrads Rd, Kelston]
• North: Massey University Albany Campus, Sir Neil Walters Lecture Theatre, Massey University East Precinct, Albany Expressway SH17
Donations - Needing personal toiletries
• South: Manu Tukutuku, 32 Riverton Drive, Randwick Park - 9am-5pm

Ruapōtaka Marae – accommodation support, food parcels, clothing
106 Line Road, Glen Innes. Open Monday - Saturday 9am-5pm [urgent needs Sunday]
Call 0800 276 8252 to donate or request help.

Cook Islands Development Agency NZ
For people who are needing assistance and speak fluent Kuki Airani, get in touch with Anthony Tou on 027 303 1832 or Sean Apai on 027 310 3675 and fill out this form.

Staffed by government welfare and support agencies.
New Lynn Community Centre, 45 Totara Ave, New Lynn (9am to 5pm)
Fickling Convection Centre, 546 Mount Albert Rd, Three Kings (9am to 5pm)
Birkenhead Leisure Centre, 46 Mahara Ave, Birkenhead (9am to 5pm)
Moana-Nui-a-Kiwa Leisure Centre, 6R Mascot Ave, Māngere (24 hours)
Manu Tukutuku, 32 Riverton Drive, Randwick Park (9am-5pm)

For welfare assistance, call the Ministry of Social Development on 0800 400 100.

Thank you to The Spinoff, Chlöe Swarbrick and her team, and Richard Hills for the original information which we have been able to update and build on.

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