Digital Seniors Coach

There is now a disparity among the seniors of Aotearoa who struggle to connect with their loved ones as they don’t know how to use gadgets like their phones or laptops. Digital Seniors seeks to erase that barrier and help seniors feel supported and empowered as they learn. Our hubs are weekly social learning spaces for seniors to receive free one-on-one coaching and support using their devices in a positive, fun and social environment. No matter what seniors want to do online, such as connecting with friends and whanau, sending photos, paying bills or shopping, we’re here to help teach them how to do it so they can feel confident enough to do it by themselves.

If you have two to three hours a week to spare, join our fun team of friendly, kind volunteers. No previous experience or expert knowledge required. Basic knowledge of tech only (e.g. iphones/androids and laptops are the most commonly brought). We all learn together!

We are particularly keen to hear from those who who can volunteer at our newest hub in Whangaparāoa on Wednesday mornings and at Albany and Glenfield hubs. We will be growing our services into East Auckland in the coming months so please also get in touch if you're keen to join us there.

Our Hub times:
Browns Bay Library - Tuesdays 10:00am - 12:00pm
Glenfield Library - Wednesday 10:00am - 12:00pm
Whangaparāoa Library - Alternate Wednesdays 10:00am - 12:00pm
Albany Library - Wednesday 1:00pm - 3:00pm
Birkenhead Library - Thursday 1:00pm - 3:00pm
Devonport Community House - Fridays 10:00am - 12:00pm
Takapuna Library - Saturdays 10:00am - 12:00pm

If you want to make a difference, we would love to talk with you about our various hubs. So, get in touch now by emailing:

We look forward to hearing from you!


You don't need to be an IT expert but you do need to have a good understanding of everyday technology (phones, tablets, laptops, email, internet) and the ability to navigate technology to ask questions (eg use Google to find the answer to how to solve an IT issue). Patience and a calm manner are also required. Our culture is one of empowerment of people to be able to learn how to use technology. You will need to undertake a Police Vetting.

A Police background check is required for this role.

Time commitment:

2 hours a week but more time is available if you would like to participate more.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 5824

Apply for this role:

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Demographic information: (Helps us get funding):

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