Surviving Volunteer Management: The good, the bad and the challenging

22 Oct 2019 9:00am to 1:00pm

Surviving Volunteer Management: The good, the bad and the challenging

Following on from his highly popular ‘Good Grief’ workshop at last year’s Pivot conference, Andy Fryar will share his thoughts on how Volunteer Managers can best deal with those parts of volunteer leadership that are most difficult to deal with and not often spoken about – death, dying and bad news in general.

In addition, he will explore how we can best leverage those times our volunteers share good news stories and how Volunteer Managers can not only survive the complexities of the job – but positively flourish!

Venue: Mary Thomas Centre, Crosslands Lounge, Level 1, 3 Gibbons Rd, Takapuna, Auckland 0622

Tea and Biscuits provided


Andy Fryar is the National Operations Manager for Better Impact in Australia and New Zealand and the founder of OzVPM (Australasian Volunteer Program Management).

For more than 30 years has contributed significantly to the Australian volunteerism community. His achievements include serving as President of Volunteering Australia and convening the working party that later evolved into AAMoV - the Australasian Association for Managers of Volunteers.

Andy has helped produce three books on volunteer management and is a co-author of Volunteer Program Management: an essential guide (3rd edition) - Australia’s premier guidebook to volunteering. He has served on the editorial committee of the Australian Journal of Volunteering and since 2000, has been a founding member of the editorial team for e-volunteerism, an international electronic journal of volunteerism based in Philadelphia.

Andy travels extensively and has conducted volunteer management training and worked with volunteer involving agencies in many countries including the USA, Canada, New Zealand, South Africa, India, Singapore and the UK, where between 2004 and 2010 he was a faculty member with the prestigious ‘Institute of Advanced Volunteer Management’. He is also a co-founder of the Australasian Retreat for Advanced Volunteer Management that was held annually between 2005 and 2012.

Since 2008, Andy has volunteered his time as Chairperson of the global committee overseeing the promotion of International Volunteer Manager’s Day, celebrated on November 5 each year.

In 2003, Andy was awarded a Centenary Medal by the Australian government in recognition of his services to the volunteering movement in Australia.


Registration closed


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