Coaching and Managing for Performance
This practical, one day course will improve your ability to motivate, manage and develop others in ways that work in your not-for-profit organisation. It will enable you to take a coaching approach to managing performance and provide tools for the wide range of conversations you need to have in the course of your role.
Topics include:
- The Coaching Mindset
- The seven habits of effective performance management
- Ensuring expectations are set and met in work teams
- Coaching conversations
- Questions and listening
- 4 step tool for a coaching conversation
- Dealing with performance gaps
- What’s the problem?
- 5 step tool for a difficult conversation
- The art of feedback – having constructive conversations about performance
- Dealing with difficult personalities.
Facilitator: Aly McNicoll, Senior Lecturer, Graduate Dip NfP Management, UNITEC
When: Tuesday August 18, 2015, 9.30am – 4.30pm.
Where: Auckland Conference Centre, Parnell
Costs: $175 for financial members of VA, $195 for non-financial members of VA. (Includes catering)
Catering provided
