Coaching & Managing Volunteers - dealing with process, practice and personalities
This practical, one day course will improve your ability to motivate, manage and develop others in ways that work in your not-for-profit organisation. It will enable you to take a coaching approach to managing performance and provide tools for the wide range of conversations you need to have in the course of your role. Read more ...
Topics include:
<ul>
<li>The Coaching Mindset</li>
<li>The seven habits of effective performance management</li>
<li>Ensuring expectations are set and met in work teams
<ul>
<li>Coaching conversations</li>
<li>Questions and listening</li>
</ul>
</li>
<li>4 step tool for a coaching conversation</li>
<li>Dealing with performance gaps
<ul>
<li>What’s the problem?</li>
<li>5 step tool for a difficult conversation</li>
<li>The art of feedback – having constructive conversations about performance</li>
</ul>
</li>
<li>Dealing with difficult personalities.</li>
</ul>
<strong>Facilitator:</strong> Aly McNicol, Senior Lecturer, Graduate Dip NfP Management, UNITEC
<strong>When:</strong> Tues August 6 9.15am – 3.30pm.
<strong>Where:</strong> Volunteering Auckland, 70 Khyber Pass Rd, Grafton
<strong>Parking:</strong> We have disability parking on request but for all others there is Pay and Display parking located nearby at CarePark in Burton St [off Grafton Rd, beside Knobs & Knockers]. Alternatively catch the bus or come by train – the bus stops outside the door and the Grafton railway station is just a short walk away. [Please do not park in the St David’s OpShop parks as you will be towed.]
<strong>Costs:</strong> $75 [financial members of VA]; $110 [non-financial members] Usually $90 / $130
